FAQS – Sewer Holding tanks

Q. What if we or our (the) contractors damage the tank?

A. Terms of trade clearly state that the person(s) or business/company that signs the terms of trade are fully responsible for the product whilst in their care.

Q. Does the tank need to sit on level ground?

A. The product needs to sit on the ground as level as possible. If you are not sure take a photo of the area and email it to me.

Q. Will the tank fit at my place?

A. Please read through the specifications page about the product.

Q. How much notice is required to make a booking?

A. As much as possible.

Q. What if we require the tank for a few extra days?

A. That’s fine, we don’t book the products out to anyone else until we get them back.

Q. Is there a contract/ terms of trade to sign?

A. Yes, the invoice that is emailed, posted or faxed to you must be signed, witnessed and dated by two people and emailed, posted or faxed back to us to secure your booking.

Q. How do we pay?

A. You can pay via EFT, credit card (Visa, MasterCard) or by cash at our office. All products are paid for before they are delivered.

Q. Is a bond required?

A. In some cases we require credit card details but normally no, a bond is not required as our terms of trade allow us to recoup any monies for damages.

Q. Can we hire long or short term?

A. Yes you can hire for one day or as long as you like.

Q. How is the tank delivered?

A. The tank is delivered by an 8-tonne truck and the tank is craned off the truck into position. The crane has an 8-meter reach. The tanks are massive so please ensure there is adequate room for the truck and tank at the property.

If there are any other questions that we have left out please feel free to call or email us.